frequently Asked Questions (FAQ) – EmbDigital
What type of embroidery designs do you offer?
We provide high-quality machine embroidery designs for a wide variety of themes including sports, logos, alphabets, fashion and more. All designs are ready for instant download after purchase.
Which file formats are available for download?
Most designs are available in multiple popular embroidery formats including DST, PES, EXP, JEF, VIP, XXX, and more so they work with most embroidery machines.
How do I purchase and download a design?
Browse and add the designs you like to your cart.
Complete checkout with your preferred payment method.
Once payment is processed, your design ZIP file will be available for instant download on the confirmation page.
Can I download designs immediately after purchase?
Yes! After payment is successfully completed, the designs are ready to download instantly to your computer or device.
What if I have trouble downloading my file?
Make sure you are logged into your account. If the download doesn’t start, try checking your order history or contact our support team for assistance. We are here to help!
Are the designs compatible with my embroidery machine?
Yes, our designs support most home and commercial embroidery machines as long as they accept the selected file formats. Always check your machine’s supported formats before download.
Can I use the designs for commercial projects?
Yes, once purchased, you can use the designs for your personal or commercial embroidery projects according to our licensing terms at checkout.
What payment methods do you accept?
We support all major credit cards and PayPal to make checkout smooth and secure for customers worldwide.
Do you offer mobile shopping support?
Absolutely! You can shop, add to cart, and complete your purchase directly from your phone or tablet — the site is fully mobile-friendly.
Do you provide customer support?
Yes. For any questions or issues, you can contact our support team via email or live chat, and we’ll be happy to assist you.
